Unable to log in to My Book

I cannot log in to my My Book. (Yes I am using the correct password). The computer recognizes it and all seems normal but when I try and log in it just sits there and stares at me.

Can’t anyone help me on this issue?

Hi,

You may refer to the given below link:

https://support-en.wd.com/app/answers/detail/a_id/7502