Hi, today I tried to download the Firmware Release 4.01.02-417 (12/17/2014) update, but were unable to download it as there was a download error on your server. So you are requested to check and let me know when I can download Firmware Release 4.01.02-417 (12/17/2014). Waiting for your kind reply.
Hello and welcome to the Wd community.
Try to use a different browser to verify if you get the same issue downloading this firmware. I would like to know if you are updating the firmware manually or from the dashboard of the unit.