Unable to display AVI files

download and install Mediainfo on your PC to investigate the video file (select “tree” view for detailed info)

http://mediaarea.net/en/MediaInfo

then from the menu select “file” then “export”  select  “text”  save it,  then copy and paste the info here on the forum.

Example:

General
Unique ID                                : 228742337870141662001348064081600775941 (0xAC162BFB6F0B6656896C0F49DD070705)
Complete name                            : K:[TitleRemoved].mkv
Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 10.1 GiB
Duration                                 : 1h 45mn
Overall bit rate                         : 13.7 Mbps
Encoded date                             : UTC 2014-05-02 10:24:45
Writing application                      : mkvmerge v6.8.0 (‘Theme for Great Cities’) 64bit built on Mar  2 2014 21:34:26
Writing library                          : libebml v1.3.0 + libmatroska v1.4.1

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
MultiView_Count                          : 2
MultiView_Layout                         : Side by Side (left eye first)
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 45mn
Bit rate                                 : 11.9 Mbps
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.240
Stream size                              : 8.74 GiB (87%)
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 1h 45mn
Bit rate mode                            : Constant
Bit rate                                 : 1 509 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 1.11 GiB (11%)
Language                                 : English
Default                                  : Yes
Forced                                   : No