Unable to Delete any file on mycloud

Hi,

I am using a mac with Catalina and I access the mycloud thru smb from mac finder.

I am having issues deleting any file on the mycloud. It keeps saying “The operation can’t be completed because you don’t have permission to access some of the items.”

Is there a place I can set permissions. I have set read/write to everyone at the highest level and every file has that permission and still unable to delete.

Thanks