Unable to connect my passport pro through USB

#1

Hello everyone,

I’ve been using the wireless hard drive (My passport pro) since August 2018 and it was working great until last week. sometimes I used to connect it through the cable and sometimes through the wireless and suddenly I couldn’t connect it through the Cable anymore and it showed me this message MacOS Cant repair the disk and I am trying to get my files out through the wifi but its too slow.
Is there any way I can copy my files faster?

thank you

#2

Hi baraaalthamer,

You should refer below article to improve the connectivity and performance of My Passport Wireless Pro over a wireless network.

However, you can reformat My Passport Wireless Pro in Extended File format to use further on MacOS via USB connections after taking the backup of important data files.