Unabale to play some mkv files

Dear Folks,

Unable to play some mkv files which play well with VLC. I have tried mkvmerge   etc and no luck.

any one can help ?

Post the MEDIAINFO for one of the files.

Look into this post:


Dear Friend ,

I have tried with MWDdclean , the file is saved , but doesn’t work on WD elements Play. WD says , the format is not supported , refer user manual. Tried mkvmerge same result. Any other way of doing it ?

As Tony already said, why don’t you post the MEDIAINFO for one of the files ?

How do I get the media info from an mkv File ?.. Please guide me …

Download and install Mediainfo:


Use it on your mkv to get info from it (e.g. view/text and then copy paste it here).

Thanks for the help

please see the details

Unique ID                        : 201511134343527842507645682571085492703 (0x9799A1FD9B06D026BEF22368238231DF)
Complete name                    : C:\Users\Saturn\Desktop\Rob-B-Hood.Hindi.Dubbed.720p.Bluray.DjVikas\Rob-B-Hood.Hindi.Dubbed.720p.Bluray.DjVikas.mkv
Format                           : Matroska
File size                        : 1.98 GiB
Duration                         : 2h 0mn
Overall bit rate                 : 2 347 Kbps
Movie name                       : Rob-B-Hood.Hindi.Dubbed.720p.Bluray.DjVikas
Encoded date                     : UTC 2011-01-29 06:36:37
Writing application              : mkvmerge v4.2.0 (‘No Talking’) built on Jul 28 2010 18:38:23
Writing library                  : libebml v1.0.0 + libmatroska v1.0.0

ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L3.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Muxing mode                      : Header stripping
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 2h 0mn
Bit rate                         : 2 044 Kbps
Width                            : 1 280 pixels
Height                           : 544 pixels
Display aspect ratio             : 2.35:1
Frame rate                       : 25.000 fps
Original frame rate              : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.117
Stream size                      : 1.72 GiB (87%)
Title                            : Rob-B-Hood.Hindi.Dubbed.720p.Bluray.DjVikas
Language                         : English

ID                               : 2
Format                           : AC-3
Format/Info                      : Audio Coding 3
Mode extension                   : CM (complete main)
Muxing mode                      : Header stripping
Codec ID                         : A_AC3
Duration                         : 2h 0mn
Bit rate mode                    : Constant
Bit rate                         : 256 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Compression mode                 : Lossy
Delay relative to video          : 24ms
Stream size                      : 221 MiB (11%)
Title                            : Hindi_DjVikas
Language                         : English

It has Header Compression enabled:

Muxing mode                      : Header stripping

If you ran mkWDclean against the file, it didn’t work…

You are doing something wrong mate,I have to refer you again to my previous post:


What I did now is actually the same as before:

  1. I downloaded    Rob-B-Hood.Hindi.Dubbed.720p.Bluray.DjVikas.mkv which doesn’t play due to same reason (header compression)

  2. I used mkvmerge with this command line:

mkvmerge -o output.mkv --compression -1:none Rob-B-Hood.Hindi.Dubbed.720p.Bluray.DjVikas.mkv

File output.mkv is now perfectly playable.

1 Like

Thanks mate …

it worked… Thanks a lot …

Hi Brother,

Could you please explain to everyone with the print screen,

where and how should we use this command line in this program…

I mean i sterted the program but i dont know where should i write this command

mkvmerge -o output.mkv --compression -1:none

Thanks alot.

With command line I mean



(and you type)


and so you get the command line. Please google it next time :slight_smile: