Ultrastar He10 compatibility with Desktop PC Systems


I was interested in purchasing an Ultrastar He10 8TB 3.5-inch Helium Platform Enterprise Hard Drive for my desktop PC running Windows 7 and wanted to know if this drive was compatible? I see it’s rated as an Enterprise Drive so wasn’t sure of the drawbacks of that kind of setup since I wouldn’t be in an enterprise environment. The spec sheet didn’t mention it was rated to be used with Windows 7 so I wanted to check. I’ll be using this primarily for storage and light file work.

I was particularly interested in the HGST HUH728080ALE600 3.5" 8TB SATA 6Gb/s 7.2K RPM 128M 512E ISE HDD. I will be going directly through SATA III on the internal board without a RAID configuration. Just standard plug 'n play setup.

Thanks in advance!



I had the dilemma which I will buy HGST Ultrastar 8TB or WD Gold 8TB ?.
Finally I decided to buy WD Gold WD8003FRYZ 2weeks ago cause I think WD is more reliable than HGST and I partitioned to 4 parts of 2 TB each NTFS , these are working very fast .
I was using WD Caviar Black 1001FALS and 1002FAEX more than 10 years with no problems
and I trust WD brand


At now WD = HGST. This official replacement model series WD8003FRYZ-01xxxxx (8TB 512e) —–> HUS728T8TALE6L4 (8TB 512e) p/n 0B36404.
Not any different between WD Gold 8 Tb. and HGST 8 Tb. This is one to one hard drives.


If I am to understand, the question was “will the HGST 8tb. drive work in a desktop PC” and just like 99% of these sites no one ever just gives a straight answer. Everyone has to beat around the bush and chase rabbits. I wish someone at HGST which is now Western Digital would get off of their back side and give a straight answer.
I too would like some answers and when I call tech support I get some ■■■■■ that calls himself a tech and reads from a screen what to tell you. It’s ■■■■.
I just purchased 2 WD DC HC510 also known as the Ultrastar He10 10Tb. dirves and they don’t read correctly. Trying to get the problem solved has been impossible. They are 10Tb. drives that in the system BIOS read as 1250.1 Gb. drives and in any other software they read as 4.65 Tb. drives but nothing will touch them. Windows File Explorer does not see the drives. Disk Manager sees them but won’t do anything with them. I have tried several different kinds of partition software and they won’t do anything but see the drives as 4.65Tb. drives and won’t format, partition or even erase them. My understanding is these 2 drives came out of a RAID Box. Is it possible that they have a Digital RAID Security Signature or format on them that is preventing me from doing anything with them? I just want to get them going.
The drives are (( HGST Ultrastar He10 HUH721010ALN600 0F27502 10TB 7200 RPM 256MB Cache SATA 6Gb/s with “Advanced 4Kn Format” )) . Please, if you know how to fix my problem help. But if you just want to give your 2 cents worth and give me your life story, save it for another day. If I seem rude I am sorry but I’ll bet I’m not the only one that feels that way. Also, you might help the first guy in this string. "Is an Ultrastar He10 8TB 3.5-inch Helium Platform Enterprise Hard Drive plug and play compatible with his Windows 7 Desktop system? " No one cares if they are the same drive as the WD as that was not the question. Thank you for your time.



Were you able to resolve this problem ? I got 3 WD DC HC510 8TB SATA drives which we planned to be used in our workstations/desktops (X470 boards) and none of our systems are detecting the drives at all (BIOS/OS).
I was trying to find any sort of compatibility or requirement information but no luck…

I also tried to open a new support ticket,but Im getting blocked by the “Please enter a valid phone number” message - tried maybe 10 variants of my real phone number, but no success.

Thank you


Yes, I was actually! Nobody replied here a year ago, so I took my chances and bought the Ultrastar He10 8TB 3.5-inch Helium Platform Enterprise Hard Drive anyway off Amazon and mounted it in my desktop system and it works perfectly. I’m close to maxing it out with media, so will purchase a NAS with two of the same drives here soon and will leave the original 8TB in my desktop system. Never experienced any data loss or any other issues so far (knock on wood). It was a little “clicky” at first but don’t really notice it anymore.

I have an older HP desktop from 2012 so not sure why your system isn’t seeing the drives? I can’t say I ever had issue with BIOS detecting the drive. Perhaps make sure the BIOS is up-to-date? Did you try different SATA cables? Different ports on the motherboard? Try disconnecting any SATA optical drives and use that port temporarily to see if it sees the drive. Not sure if SATA ports can be disabled in BIOS, so also check for that? Perhaps check your power supply to see if there aren’t any issues there. Exceeding voltage quota, etc.

When I installed my drive, I did do a complete hard drive overhaul. Swapped out the original primary drive for a Samsung 250GB Solid State Drive, set the Ultrastar He10 8TB as a backup internal data drive, moved the original Hitachi 2TB HDD that came with the system as internal scratch drive and then did a clean reinstall of Window7. I experienced really slow boot times at first, but things seemed to resolve after I reformatted the original 2TB drive inside Win7 after boot. Go figure. Not sure what that was all about but it did have me scratching my head for a while. Guess it didn’t like the partition table. I was really surprised that Win7 SP1 saw the entire 8TB drive by default because I had read that it would only detect 2TB at first and you had to tweak something.

Interested to see how things turn out for you!



Hey, thanks for the reply.

Unfortunatelly that is not my case. I tested the drives on 2 AMD boards,1 x470 and a B450 - both are having the same issue - drive not detected. On the same power supply and cable (which I am confident are fine) I was running a 8TB WD RED without any issues on the affected systems.
HW and system configuration of the systems are all ok,BIOS versions are up2date.
I will give it 1 more try to get them working on an Intel based system but if it wont work out I will just return them and go for the WD RED PROs probably.