TV often gives "no signal"

Got a WDBGXT0000NBK for Xmas. Connected the unit with provided HDMI cord but 4 out of 5 times the TV will give a ‘NO SIGNAL’ response. Cleaned sockets but no change. The Part Number indicates it is a -02. Does this unit require a firmware update or has the giver been dudded with an obsolete unit?

All WD media players are obsolete at this point. Your model hasn’t been sold by WD for several years.

There was a firmware update back in April, but I imagine yours would have prompted you to upgrade it if it was network attached…