Trying to set up

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I get the message

“we’ve detected that you may not be able to: recognize the device on your network.”

what do I do?

2

Hi there and welcome to the WD community.

It would be better, if you share more information regarding the operating system and when exactly you get this error, so we can better help on this issue.