Trying to help a friend -- Please assist

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1

I’m trying to assist a friend with his iTunes Library and have his WD PR4100. I’m trying to get this beast mounted, but for the life of me can’t figure out how to do this. I downloaded AcronisTrueImageWD_WIN from the WD site and that doesn’t seem to help. Are there specific drivers I’m missing? Thanks for any help.
– Ray aka WiiW

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Hi @WiiW,

Please refer to his KB article to connect iTunes with My Cloud: My Cloud OS 3: Connecting to iTunes on Windows

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Hi, haven’t you found some tutorials to help you do this ?

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if your running windows and the drive shows in the comos

  1. rt click on start
    2 go to disk management as ADMIN
    3 see if drive is visable
    4 help from windows from there