First of all, thanks so much for responding. I’m connected to the WD through a D-Link (DI-604) router. I have 2 pc’s and the WD connected to it. The two pc lights flicker on the router but not the WD light. When I try to use internet media (netfix, blockbuster, etc), I get the message the internet is not availabe and to check my connections. Please be aware that I do not subscribe to none of those sites but when i had it working, I could connect to the sites like you tube.
The ethernet cable is running under the floor from the router to the living room where the WD is.
I moved the router into the living room to try and test the cable. I plugged one end of the ethernet cable in the output of the modem and the other end into the receiving port on the router and the WAN light is lit. As soon as I unpug is from the router, the light goes out so I’m assuming the ethernet cable is ok.
I’m thinking either settings for windows 7 or I’m entering the wrong data (adresses, etc) at the network settings page on the WD.
I’m a bit copnfused with network names vs computer names, homegroup, etc.