WD Community

Toweliechaos - 2/8/16 - TS/Irate

Post URL: No access to WD My Cloud via dashboard or IP address - #9 by toweliechaos

Post Text: Hi, I see someone has answered but I’m afraid after the disk died and the replacement they eventually sent also being DoA, I ditched the crappy My Cloud.

They use WD Green disks in these and frankly, these are not up to the task of a NAS. That’s why they make the Red which is. I now have a WD Red disk inside a Synology DS115j NAS and the improvements are massive in every single way.

Well given that WD told me specifically that these NAS drives were fitted with Greens as standard, I’ll take their word over the Internet’s.

I’m sure you’ll find some out there with Reds, but these are anomalies not the norm.

Well, he was a senior support person who knew his shizzle to be fair. The one I had that died had a Green in, the one they sent that was DoA had a green in and if you look at Amazon reviews, you will see lots of people pointing this out.

What, may I ask, makes you think you’re right about Red drives being fitted as standard?

Notes: User not happy with WD My Cloud. States Support informed him they use WD Green drives.

E-mail: aaswift@hotmail.com
Last IP: 194.176.105.169
Location: London, England

Regards,

Trancer.

Toweliechaos
112015-10515768
https://na12.salesforce.com/500U000000Oax38IAB?nooverride=1
UK

Sent to EU Team to contact the customer 02/08

we will contact customer - Eric - 02/09

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