Thumbgen


#1

Could someone please tell me how to set the path to get snapshots from the movie.

Many Thanks


#2

Are you talking about the backgrounds?


#3

Thank you for your reply. On the movie sheet I am creating I want to use a snapshots taken from the movie and use them as backdrops but when I click on get snapshot I get a message saying Error During Playback Media File Failed .

I cannot find any settings in the options regarding snapshots or movie player any ideas why I am unble to get snapshots

Thank you for help 


#4

play the movie, click the red dot to grab a snapshot or 12 then click the ‘OK’ button located in the bottom right corner.

Your snapshots will then appear in the backdrop window


#5

Thank you for your reply the problem is I can’t play the movie as I get the message Error During Playback Media File Download Failed. I know the media file is ok as I can play it in other programmes.

Thank you for help


#6

oh, I see, is it a file located on your PC? or are you streaming it from the Hub?


#7

It’s a file on a external hard drive.

Thank you for help


#8

Sorry I should have added the external hard drive is connected to the PC.

Thank you


#9

Solved it . Downloaded  a codec