Thumbgen assistance, please?

there are many factors involved like folder structure, file structure -  common files folders/subfolders etc…
that’s why Lesterbangs created a bundle for it, download it… install it in thumbgen and it will work just fine

http://community.wd.com/t5/WD-TV-Live-Streaming/Kudos-V4-1-Beta-03-Moviesheet-SMP-WEEKLY-BUILD-ADDED/td-p/445566

if you still can only access the non removeable default template from the drop down box you need to wipe thumbgen completely from your hard drive, re-install it with a different name and location if you don’t know how to make a “clean install”