This software has serious, serious problems. When it does work, it consumes nearly 80% of a 4-proc machine. Otherwise, it just sits there and doesn’t back anything up. Did anyone at WD even try this before they released this as a product?
The first backup took over a day to perform. I wasn’t too worried, as I’ve got a lot of stuff. The next backup will go quickly I figured.
The next back up required the WD Smartware to think really, really hard for about 30 minutes. The spinning barber pole ran this entire time. The white LED on the drive blinked. But the number of files backed up didn’t change. Bad sign. I added a few text files to my docs directory. Nothing.
Now the system sits proudly telling it’s “ready to back up”. Here’s an idea, how about back up new files I just created?
Note that the USB connector doesn’t seat correctly all the time. It’s very easy for this thing to come undone in the cradle. So instead I just use the cable with the drive laying on it’s side. The hardware design is poorly done because it doesn’t provide any clear indication that it has enaged completely.
Ugh. Very frustrating.