This is terrible

I don’t know what’s going on, using this drive should be simple? It’s not, and I’m not a 90 year old woman with no computer skills!

I open WD SmartWare to do a total backup but it doesn’t seem to be doing anything and light is flashing. I’m also not able to see what files are inside the WD external drive… how do I access that? 

There is no common sense in this software at all, very hard to understand and use. Please help.

Hi marinita83, first be sure to download the latest Smartware version, then follow the steps from the following link to complete your first backup. 

Smartware download

How to create a category backup using WD SmartWare