WD Community

ThinkPad Tablet wont connect with My Passport

PLEASE HELP:

My ThinPad Tablet will not recognize My Passport when they are connected and so I am not able to access my file stored on My Passport.

How can this problem be fixed.

The P/N for My Passports is: WDBACX0010BSL - 01

Please helpme urgently.

LK

Hello and welcome to the WD Comnmunity.

Are you able to test the drive on a different device?

Might be that the tablet is not providing enough power to the unit.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.