"There is not enough free space..." problems

Hi,
I have some problems when i wanna put large files into WD My passport. Refer to this link (https://support.wdc.com/knowledgebase/answer.aspx?ID=528&lang=en) I already followed the instruction including partition and format the drive. However it cannot solve this problem in my PC, im using window 10. Can anyone help me please?

Hi nnntam,

What is the current file system present in My Passport?