The wd securities application does not recognize wd easystore 1tb

I HAVE A WD EASY STORE 1TB, ONLY RECOGNIZES THE WD DRIVE UTILITIES BUT NOT THE WD SECURITY, ONLY APPEARS TO CONNECT WD DRIVE SUPPORTED, WHAT CAN I DO? IN THE NEW UPDATE DOES NOT APPEAR THE WD EASY STORE. HELP! This text will be blurred

Try posting in the External Drives section instead of the Forum Feedback section.