The TYPE file name is “JPG_LAST File and JPG5CCE8A35 File” I used WD Backup.swstor software from WD. What is wrong?

I have a need to retrieve a few picture files from my “My Passport external hard drive. I found the files under history but the TYPE file name is “JPG_LAST File and JPG5CCE8A35 File. I can’t open these files. How do I see my data? What app opens these files?

Hi @Faceartistrrw,

You should try connecting the drive with a different computer and try to access the data.

If still the issue persists, you should contact WD Support by phone or email for the issue.

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