The directory name is invalid, The parameter is incorrect

WD External Drives External Drives for PC
1

Hello,

I have a “WD My Passport Ultra”. Suddenly when I connect this to my laptop I am seeing below error.

D:\

The directory name is invalid.

When i try to open this I see below error.

D:\ is not accessible.

The parameter is incorrect.

Please help me in solving this issue, I have loads of important data in this.

Thanks
Regards,
Sharath

2

Are you still having this problem? Possible corrupted disk. but there are a few things to check to see if this is the case… What have you done so far?

3

Sorry for delayed response. I still have this problem. Now I cannot even see the drive. The harddisk is running but the drives are not detected. Any suggestions please?

4

HiSharath,

From what ive learn is its by design that the wd doesn’t display your c:, but you are still able to access the c: if needed too… Now on my pc I have two drives… the main c: and the 2nd drive which is label d: my wd app sees the d: and the E: recovery. but like I said you can still access or transfer items from your c: to the wd… let me know if I answered your question and can help you more… Ill try and find the email that I received about the main c: not showing up in the wd app

5

https://support.wdc.com/knowledgebase/answer.aspx?ID=20869&s=