Technical installation of WD Caviar "Blue"


#1

First, please be aware that I am a computer user, not a computer understander.

About two years ago my DELL Dimension E510 hard drive failed (or I thought since I was getting error messages on boot-up telling me that I had multiple missing or corrupted files).  I have a newer computer so until recently I was content to let my E510 wait in the wings for spare parts.  Since most of my Best Buy award points were about to expire I used them to buy a WD Caviar Blue 320 GB internal HD.

Not knowing how large a partition needs to be, or even if partitioning is lnecessary, I followed the DELL instructions and formated the drive without partitions.  It took about an hour, and at the end of the process I got an error message saying “format failed”.  I tried again, and again “format failed”.

I created a partition (15 GB) and attempted to format.  This time the message read something like “disk not repairable”.

I find it hard to accept that a new hard drive is defective, so I am asking this forum for some instructions on the proper way to install (technical, not physical) my hard drive. 

I have the original software CD’s, but either I do indeed have a defective new HD, or I simply continue to screw up the steps for installation.

B.T.W., I reinstalled the old hard drive and for whatever reason, it now seems to work just fine. 

Any constructive help will be welcomed! 


#2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en


#3

Hi dude!!! Physical installation instructions can be found here.

On the other hand, are you using the DELL recovery/installation disc, or a clean Windows installation disc not related to DELL? Since the drive is new, you need a clean Windows installation disc, since the DELL recovery only works with the orginal drive.

Also, if you are using a clean installation disc, then the version of Windows is important to partition the drive, if it is the orginal XP then you won’t be able to partition the drive/format it above 137GB. For the drive to have a native 137GB+ partition, then you’ll need the second edition of XP which comes ready with Service Pack 2, Windows Vista or Windows 7.

Hope it helps! 


#4

I went to WD technical help first.  They said that I needed to reference the original computer manufacturer for any information on  formatting or operating system installation.  When I told them of the error messages I had gotten they refered me to this forum.


#5

I have the “Operating System Reinstallation CD”, and the  Dell “Drivers and utilities” DVD.

I do not have a clean Windows XP  CD or DVD.


#6

That seems to be the issue, the “Operating System Reinstallation CD” you have may only work on the original drive (It happens a lot with OEM drives, they have a special partition that works with the CD for recovery), but it will do you no good with a new drive…