System hangs when I connect my 4T My Passport WDBYTF0040BBK-0A

WD External Drives WD Portable Drives
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  • I formatted the 4T WD My Passport external Portable HDD, copied some data onto the disk from my windows laptop. Now when I connect my HDD, my machine hangs and I am unable to access my Portable HDD
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Hi @sachinkonde3 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: