System hangs when I connect my 4T My Passport WDBYTF0040BBK-0A

  • I formatted the 4T WD My Passport external Portable HDD, copied some data onto the disk from my windows laptop. Now when I connect my HDD, my machine hangs and I am unable to access my Portable HDD

Hi @sachinkonde3 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: