Sync stopped. Help?

My Cloud Home - Personal Cloud Storage My Cloud Home Duo
1

I am using Windows 10, and I have a Home Cloud Duo.

I was about halfway through syncing my Documents folder when all of a sudden the syn just stopped; as if I unsynced all the folders. All the synced data is still on My Cloud Home, however.

Am I correct in thinking that I’m kinda screwed and there is no way to continue the sync, but rather it has to start completely from scratch?

2

Hello npagnucco,

The My Cloud Home Desktop Sync supports Sync (Start) and Unsync (Stop). Sync, Unsync and then Sync the same folder again creates a new folder of the same name and the start of a new content Sync to the My Cloud Home.

Sync Resume or Resume Sync of an existing Sync’d folder is not supported.