I confirm that my cloud desktop is v.2.1.0.215. Still have the problem.
@Gabrielle44 if you are still having sync icons on v2.1.0.215, then itâs possible there was a problem with the update on your system. I would suggest to uninstall and remove WD Sync and Installl again to resolve the issue.
http://downloads.wdc.com/wdapp/Install_WD_Discovery_for_Windows.zip
The package above will install WD Discovery 2.3.256 and Desktop App 2.1.0.209 which will update to 2.1.0.215
Ok. But I am afraid if I uninstall and reinstall Ăwillâhave to redo all my synchronising, which as already taken weeks and is not even achieved yet. Can you tell me if it will happen or not ? Thank you
Desktop Sync is neither an archeive nor a backup copy of the content.
âSyncâ meaning that if you delete file A on the computer, file A is also deleted on the My Cloud Home.
If you UnSync and Sync Again, a new Sync Folder will be created.
https://support.wdc.com/knowledgebase/answer.aspx?ID=20981&s=
Gabrielle44âŠguaranteed it will resync everything. I went through this entire process several timesâŠuninstalling, reinstalling, etc. Days of syncing. Only to find out that it still didnât work. Itâs worth a shot though. They said they âfixedâ it. I couldnât tell you honestly since Iâve returned mine.
Thank you for your explanation but I must tell you that I know the difference between backup and «sync» or archive. Nevertheless my question is still valid. You write :
«If you UnSync and Sync Again, a new Sync Folder will be created. »
What an awfull feature ! It would be so much more usefull to be able to pause the sync instead when necessary !
I an afraid that hill happen if I install and reinstall as it did to other people.
Can you really confirm that it will not ?
Thomp, thank you for the information, if possible to say so âŠ
