Sync Icons not displaying correctly/refreshing since update 2.1.0.209


#22

I confirm that my cloud desktop is v.2.1.0.215. Still have the problem.


#23

@Gabrielle44 if you are still having sync icons on v2.1.0.215, then it’s possible there was a problem with the update on your system. I would suggest to uninstall and remove WD Sync and Installl again to resolve the issue.
http://downloads.wdc.com/wdapp/Install_WD_Discovery_for_Windows.zip

The package above will install WD Discovery 2.3.256 and Desktop App 2.1.0.209 which will update to 2.1.0.215


#24

Ok. But I am afraid if I uninstall and reinstall Îwill’have to redo all my synchronising, which as already taken weeks and is not even achieved yet. Can you tell me if it will happen or not ? Thank you


#25

Desktop Sync is neither an archeive nor a backup copy of the content.
“Sync” meaning that if you delete file A on the computer, file A is also deleted on the My Cloud Home.

If you UnSync and Sync Again, a new Sync Folder will be created.


#26

Gabrielle44…guaranteed it will resync everything. I went through this entire process several times…uninstalling, reinstalling, etc. Days of syncing. Only to find out that it still didn’t work. It’s worth a shot though. They said they “fixed” it. I couldn’t tell you honestly since I’ve returned mine.


#27

Thank you for your explanation but I must tell you that I know the difference between backup and «sync» or archive. Nevertheless my question is still valid. You write :

«If you UnSync and Sync Again, a new Sync Folder will be created. »

What an awfull feature ! It would be so much more usefull to be able to pause the sync instead when necessary !

I an afraid that hill happen if I install and reinstall as it did to other people.

Can you really confirm that it will not ?


#28

Thomp, thank you for the information, if possible to say so …