Super Slow - and Can't Search for Files

WD Legacy Products My Book Live
1

Hello,

I’ve read a number of related threads but haven’t found a workable solution.
I have My Book Live connected directly to my computer with the Ethernet cable. While it shows as a “Shared” it isn’t showing up as a “Device" in my finder window (MacBook Pro - Sierra 10.12.6) I think this is the reason I can’t use disk utilities –
I’d like to reformat the drive. Trying to search for files on the MBL drive has been IMPOSSIBLY slow and I’m guessing if I reformat it might solve the issue. I’ve tried the reset button but nothing has changed.
So — how do I reformat the MBL? and would that likely solve the issues?

Thanks for any replies.

Jack

2

Reformat won’t do anything. Even though you have it attached directly to your Mac via a cable, the MBL is still a NAS, and will always behave like one.

But to answer your question, if you do a system restore via the GUI, it’ll reformat the drive as part of the process.

3

Thanks for the reply, Tony.

How can I use a GUI if the drive isn’t being recognized? I downloaded WD_Utilities_Installer_for_Mac_2_1_1_64 , but the MBL did not show up in the application.

Jack

4

That’s because the WD Drive Utilities is not for use on NASes.

The user manual has the instructions you need. Have you read it?

5

Yeah - like three years ago. Still have the box but but can’t find the manual. I’ll check for it online.

Thanks,

Jack