my Passport Essential SE (750gb) was working for 2 days after updating the firmware and software 20/06/10 on my macbook under OS X 10.6.4
The drive is locked.
All of a sudden when trying to access the drive “unlock drive” reports that the drive is already “unlocked” with 0 bytes on it even though it’s filled with roughly 500gb of data. Launching “unlock drive” again causes the app to crash repeatedly.
Launching “Open WD SmartWare” still asks correctly for my password and opens the drive correctly.
Now I don’t want to have to launch Smartware every time i want to access my drive.
There’s something flakey going on here and i’ve lost the confidence of using the encryption.