Submitting support request fails

… with this error:

The remote name could not be resolved: ‘esb-dev01.wdc.com Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The remote name could not be resolved: 'esb-dev01.wdc.com

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Welcome to the Community.

Have you tried calling WD about this? Their support website was recently overhauled, so it may be possible to report some errors until the platform becomes more stable.

To Contact WD for Technical Support
http://support.wdc.com/contact.aspx/