Strange Metallic Sound from WD1003FZEX

WD Internal Drives Desktop & Mobile Drives
1

I received my new WD1003FZEX 1TB drive from Amazon a few days ago and while the SMART data checks out, I have noticed a strange noise. It seems to happen a few minutes after boot / a few minutes after using the drive. I hear no other clicking or grinding at all. Read and writes speeds are 187MB/s and temp stays around 33-36c.

I uploaded a clip of the sound to YouTube but the volume is a bit low. At the 5 second mark you will hear a mouse click followed right after by the strange metallic sound. The only way to describe it is that it sounds like a tiny hammer clinking inside the drive. Not very loud, but not something I’ve ever heard.

2

Hi there

When this happens does the drive fail at all? Try to run an extended test to see when results it gets.

Try running the test with Datalifeguard diagnostics:
http://downloads.wdc.com/windlg/WinDlg_v1_31.zip ( Windows)

3

So far the drive is running fine. I ran the extended test which took appx. two hours and here are the results:

Test Option: EXTENDED TEST
Model Number: WDC WD1003FZEX-00K3CA0
Unit Serial Number: WD
Firmware Number: 01.01A01
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: PASS
Test Time: 01:46:54, July 11, 2017