Stopped a Full Restore - Help please!

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

My antivirus restarted the computer while it was doing a full restore to MY cloud Device… Now I can’t connect to the device to continue the full restore.

Does anyone know what I can do?

Thanks

Ernest

2

Have you looked at the User Manual, Appendix C?

cat0w
USA

3

See my reply to your same question in another thread.

https://community.wd.com/t/is-there-a-way-to-safely-stop-a-full-restore/96149/4

Turning off your computer does not affect the My Cloud Full Restore.

4

Thank you guys.

I actually disconnected everything and left it there for a few minutes… then plugged everything back again and it seemed to work.

I think the cloud device had entered into a loop or something as it had been “restoring” for 86hrs… so in the end the best thing that could’ve happened was that my antivirus decided to restart the computer on its own…

now everything is back to normal.

Ernest