SSH problems

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I hope someone can help my with this problem. I’m trying to ssh into my cloud from my pc with not much success. I have putty and WinSCP installed and both are acting differently.

With putty, when I enter “root@ipaddress” it prompts me for the password. As soon as I put the password in it freezes putty. cant do anything but close the window
with WinSCP I can put the details in, it prompts me for the password and I can view the folder structure. However, I have a feeling that some folders are not visible. In WinSCP when i try to use teh terminal it freezes as well.

Now when I use connectbot on my Minix X8 I can ssh in with no problem.
So i know its not a mycloud issue. Cant figure out what it can be. any ideas??

I have an android box (MINIX X*)

2

For Putty when you reach the “login as” on the screen you use: root
For the password you use (for the first time): welc0me
You may be prompted to set a new password after first access. That is the password you use from that point on when accessing via SSH.

3

Thanks for the reply.

When I put the password in putty freezes. This only works properly when I use the ssh client on my android box.

4

Putty and WinSCP are designed to be used on a Windows OS computer. Are you using that software on a Windows computer?

5

In putty under hostname or ip address what are you entering?

RAC

6

Yes, putty and winscp are being used on a windows 10 PC. I’m using an app called connectbot on my android box, which is working.

In putty I’m using root@192.168.0.15 as username.
It gets me to the terminal and then prompts me for the password. After putting in welc0me the session freezes. Same happens when I try to use the terminal in winscp. However winscp does let me see the file directory on the mycloud.

7

As indicated previously you only use root for the user name. The following images show how Putty looks on my end. Note I have blacked out some information from each image.

8

You could try updating putty if it’s not the latest beta 0.66:
http://www.chiark.greenend.org.uk/~sgtatham/putty/

Or try SSH for Windows:
http://sshwindows.sourceforge.net/

I’m using full Cygwin:

9

WinSCP575 settings. Note the use of the user name is just root.

1086×698 149 KB

10

I need to try this when I get home, although im pretty with putty i was using the full root@Ipaddress in the terminal. so that was probably the problem.

Ill say thanks for the help in advance. Its frustrating starting something new, I need to LEARN LEARN LEARN!!!

11

So im having the same issue still. Putty (version .66) is still freezing after Login as: root. I still have access through connectbot on my android box just fine.

could this be a windows 10 issue?

12

Putty (0.66) work fine on my Win 10 PC and in a virtualbox VM of Win 10 on a Win 7 PC.

13

ok got it working. what was happening is that when i tried to type my password no characters appeared in the terminal. This led me to believe that it was freezing. After blindly typing my password I got in. Does this happen to you?

anyway this simple problem has been resolved. Thanks for the support!

14

It is a security feature. This way no one knows the length your password.

RAC