I installed a new WDS100T3X0C (1TB SSD) without issue. Win10x64 running fine. BIOS all good. Hardware all good. Very clean system.
But, every time I try to install the dashboard, it shows a little popup with “unknown error(0x2efd)” and an Ok button that makes it just go away.
Tried re-downloading it from the WD site twice (from: https://support.wdc.com/downloads.aspx?p=279). Logged in as admin user. Even ran the WesternDigitalSSDDashboardSetup.exe as Admin. Always the same result.
Strangely, I tried downloading the same file on a Win7x64 machine and tried running it (even thought it doesnt have a WD SSD) and get the same error. This kinda suggests a problem with the install file on the server. But, its from 2+ months ago. Hrmm.
The only real common denominators (except for them both having all WD HDs, and AMD CPUs) is that they both are running TinyWall (firewall) and NOD32 (AV). I have completely disabled both, and even whitelisted the Dashboard app (and all its dependents), with no change. First time installing on both. Ran in compatibility mode, etc. Nadda.
AND, if you go to the Support section of the site and navigate to the Black SSD section, it shows a 16 month old version (v126.96.36.199) of the dashboard. Really?