WD Community

Some of the Video files not visible on Network shares/NFS mode

Just had some problem with my NAS ( WD 8 TB ), suddenly i could not view some video contents on an 2 Particular folders ( in NFS mode ). I have more than 20 folders, all other files were visible including audio/video/JPG files…

  1. I could not see thru NFS mode or could not see the contents thru my Popcorn hour or Xtreamer or thru My Network shares from PC.

  2. But it is visible and playable thru UpNP media and twonky. So files are not lost and is in NAS.

  3. I tried to copy the folder and also renaming the folder so that if any protection is applied i could oversome. NIL

I restarted( 10 times atleast)/updated NAS to latest firmware… Nope no use…

Any Suggestion please…

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Regards,

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.