i bought a My Book Live today and set it up with out any problems. I added about 30 GB of media and files to it after that and got the WD2Go Pro app for my iPad.
Im having a couple problems…
The “Open In…” feature on the app displays apps that arent compatible with the file type and doesnt display all the apps that are.
Ive tried playing a compatable video file several times and it wouldnt play. i also has a a video that was playing stop playing and a song i was playing stop playing.
i set up a web access account and attempted to access the drive from the internet and it crashes after i enter the drive password.
what can i do to troubleshoot these problems?