SOLVED : Device Offline - not accessible message

Excuse me for my bad English but it’s not my primary language.

A while ago I bought a Mybooklive 2TB. Main goal was to access my files from everywhere.

On my Iphone I installed the WD2GO app. I encountered the following problem when I wanted to login

to my “NAS” : Device Offline - Not accessible…

At the end I got everything working just fine. This is how I’ve done that :

  • Logged in to my router

  • Settings : Remote access permitted

  • UnPn : Offline

Then :

  • Logged in to Mybooklive (webaccess, settingsmenu)

  • External Access permitted

  • Mobile Access --> added my Iphone

Also I changed the connectionsettings to Manuel (also in my router)

I didn’t test it but I think the mainproblem is in the UnPn settings. Somehow Mybooklive doesn’t accept mobile access when unPn is turned on in your router.

Maybe this will help you.

wout886 wrote:

At the end I got everything working just fine. This is how I’ve done that :

 

  • Logged in to my router

- Settings : Remote access permitted   <---- BAD IDEA!

  • UnPn : Offline

 

- Settings : Remote access permitted   <---- BAD IDEA!

Turned it off, and still got access. Thanks