Solid White Light

Hi all

I have contacted WD and read through most of the info on here, however, I have solid white light, it only flickers once when power is switched on. Reset didn’t work. Advice from WD is replacement and hire a data recovery expert.

The reason for this post is to request a simple version of “how to fix/recover data”.

My knowledge of computer systems is low in comparison to many of you.

I see linux could be a solution, however I am running Windows 7!

What do you recommend for a novice prepared to work through some simple steps?

Thanks in advance.

The HDD is formatted with the ext4 filing system, which isn’t supported by Windows. You’re going to have to open the case up, pull out the hard drive, and find a Linux machine, I’m afraid…