Solid Red Power LED

I have MyCloud Ex2Ultra configured as one 4TB drive, with 1.75 TB free space, which I use for network backup on my Mac.

It is connected to my cable modem/router via an ethernet cable. I recently replaced my cable modem/router, and ever since the power LED on the MyCloud is solid red.

I have the most recent firmware. And everything seems to be working normally. I can access the MyCloud drive from my laptop. The only “problem” (at least that I am aware of) is that solid red LED.

Is this a problem, or something I can ignore? I know there was an earlier discussion of this kind of issue here, but none of the suggestions there seems to make any difference.

Any suggestions would be appreciated.

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/24755