So the latest firmware upgrade gave my TV a severely bright pink overlay similar to this one http://community.wdc.com/t5/General-Discussions/Pink-faded-overlay-Blurry-Double-Vision-when-randomly-playing/m-p/168006.
It is NOT the TV and NOT the HDMI cable since the cable into my TV works perfectly with my laptop computer. I tried unplugging and replugging in the device and cables, with no success. Finally I just tried to restore to factory settings which completely destroyed the device. It doesn’t work at all now, and I didn’t interrupt it in the middle of the restore or the firmware upgrade. When I called customer service they said my warranty was expired (4 months). So yeah the warranty is expired and my device doesn’t work anymore because of their upgrade. Somehow this seems wrong to me. I can’t find an email for customer service anywhere to express my dissapointment about the customer service issues, and if anyone has it, it would be much appreciated.
I really did love the device while it was still working!