SN770 1 To not recognized in Disk Manager

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1

Hello everybody,

I bought a SN770 to replace my old HDD last week. Unfortunately, it doesn’t appear in my Disks Manager.
But I see it in my boot menu in the BIOS and in my Devices Manager.
Here my PC specs : Ryzen 5 3600, ASUS TUG GAMING B450-PLUS.

I tried a lot of things : Update BIOS, check every parameters in it, update every drivers on my computer, physically remove the SSD and put it back etc… but nothing worked.

Hope someone can help me.

Thanks for reading.

Julien

2

Hi @Julozor ,

Please refer to the following article for further troubleshooting steps: Resolve Internal Drive Not Detected by Windows or macOS Quick Assistant: Resolve Internal Drive Not Detected by Windows or macOS Guided Assist

Please contact the WD Technical Support team for best assistance and troubleshooting: