Smartware slows down transfer speed


When copying files from my PC to a folder on my WD Mycloud transfer speed is varying between 8 and 16 Mbps. When i terminate smartware it goes up to approx 70 /80 Mbps.

Any sugestion?



When terminating Samartware I actually mean the WD Quick view in bottom desktopbar from windows 8.1.


I haven’t seen this before.

Can you please try resetting the unit and testing that again.

You can use a system only reset that wont erase the data on the drive.

Please see page 109 of the user manual for instructions.