Running Windows 7 on Desktop. Gigabet ethernet adaptor connected to My Cloud through router.
When I do a large retrieval (say 20 GB or larger) I invariably run into this issue: error is shown below. Frustrating because I am trying to retrieve >100GB and it never gets past say 15-20 GB.
My PC then can no longer access the drive (whether in SmartWare or in Windows Explorer). I have to go to the Dashboard and reset the My Cloud, after which I can connect again.
Is this a known issue? Is there a solution to this?
Is it a firmware problem (I am on the latest (…623))? Should I roll back (if so how?)?
This is a brand new Dell PC with a freshly installed SmartWare.