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Smartware Pro Backup Files Not Accessible

When I try to view the size of my documents directory in the smartware pro application it says 1.1 GB but when I access the drive itself to view the actual contents there is only one file visible.

Found them under “desktop>documents.”

Problem solved.  :wink:

Hi there,

Glad to hear you were able to solve the issue, hope this helps other user on the community with similar issues. 

Support for Western Digital Hard Drives | Western Digital

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