Having done multiple backups using SmartWare on my new Windows 10 laptop, this morning the EX2100 doesn’t even show up as an option. I can access it with Explorer and Dashboard, but the only thing showing up in SmartWare is DropBox. Also, Quick View no longer shows the status of the drive, just the options of About, SmartWare, and Exit.
Is this a Windows 10 issue that WD has not interest in fixing or is Windows update stepping all over WD?
It seems that from week to week the ability to use these tools changes.