My Cloud 2TB with the latest firmware.
Windows 7 Pro 64bit.
I setup My Cloud and created one admin account(called Laptop) and one regular account(called Desktop).I intend to use Smartware to automatically backup desktop into Desktop Private Share, and laptop into Laptop Private Share.
I’m on Smartware window where it asks me to select what I want to backup, and where I want to save the backup.The My Cloud was detected properly, and I have an option to choose whether I want to backup my laptop into Laptop or Desktop account.When I choose to backup into Laptop(admin account) it works fine.It accepts the My Cloud’s password for admin Laptop account with no issues.
When I do the same on my desktop, I enter My Cloud credentials for Desktop non-admin account, it does not recognize login properly.When I click OK the small credentials window closes but nothing happens.A message still says “Login required”.I’ve verified that I entered the password/username properly.I even tried to backup my laptop into Desktop account, but it doesn’t recognize the password.
In other words, Smartware can log into admin account but not regular account.This is not very useful because only one computer can be backup up (I want to keep backup separate).
Is this supposed to work like that or is there a bug ? If it’s not a bug, could you please consider this as a feature request ? To allow Smartware to backup into non-admin My Cloud account.