Hi I have been running the device for ages with a smart tv. The problem is now the tv recognises the my cloud device but keep saying there are no videos or pictures. The videos and pictures rub fine on tablets and phonesand i can see them when i conect it to a laptop. i have reset the tv to factory setting, the device gets picked up straight away but will not show any photos, videos etc.This has only happened in the last month.
Help would be appreciated, normal connection via tv is wireless.