SMART error - What to do now?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi,

My Mycloud 6TB made a terrible noise when I got home from work.
I shut it down, started it up again and it still made the same noise.

I turned it of again and let it rest without power for a while - and now it start without noise and I can access it again.
Did a disktest via the web ui and it gave me an “SMART error, code 3”.

Of course, the warranty just ended. Typical.

Any suggestions? It seems to be working fine now - not that I trust that it will work for much longer.

2

Have you got it backed up…?

3

Yes, I’ve backed up the most important (non replaceable) stuff. Don’t have enough space to backup the full 6 tb though.

4

Is there anything I could do to fix it?

5

See this website for explanation of smart error code three.

6

Since it says it might be caused by a defective connection - could it be worth taking the HDD out of the enclosure and installing it in my computer? Is it possible to do that without formatting it?

Can a faulty connection even be the cause of the horrible hdd noise?

Thanks!

7

Not the noise. If it is a faulty connection. Just removing the motherboard and putting it back. Will fix the bad connection.

8

Hey! I am facing the same problem and looking for the solution. Please help. I have been tried some of the suggestion like backup and fixing the problem by coding but not solved. I tried to find the solution on google here I found this cyberlink for software. Is I will found anything there or not?:expressionless: