There seems to be a problem in
transferring shipping address information from the
WD online ordering system to Digital River Ltd to UPS.
From the email thread below Digital RIver Ltd
doesn’t seem to have the capaciity to
recognise and deal with the issue.
There is no complaints procedure in place and I
suspect the issue I raised will disappear.
I hope WD can consult with Digital River Ltd
and fix the problem.
It’s not good for business that the agents
of WD are not providing a satisfactory service.
It seems to me that the current system is a shambles
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