Setup of G Speed Shuttle Thunderbolt 3

I recently got the G Speed Shuttle Thunderbolt 3 drive. Set it to RAID 10 using this video link . I have also installed the driver but it does not pop up on Applications. I got onto the G-Speed software utility and realised none of the background activities is running. Does this means this is set up wrongly and not working?
How should i rectify the situation.

Apologies for the newbie question as this is the first G-Speed Shuttle I am on.
Screen Shot 2020-01-30 at 11.48.05 AM|690x486