Setting up remote access on mycloud failed

Hello again,

I finally got my mycloud running properly,
Even set up several mycloud accounts already.
However, now, it says the remote acces is disabled in app. But when I look at the ui, it says it’s on.
Naturally I tried turning it off and then on again. Which usually works but now the mycloud says there is a “connection failure”
How do I fix this, turning it on and off obviously doesn’t work. A reboot of the mycloud perhaps ?
Please help me out. This is the final hurdle.

Awaiting your answers and help,

keyser24 wrote:
Hello again,

I finally got my mycloud running properly,
Even set up several mycloud accounts already.
However, now, it says the remote acces is disabled in app. But when I look at the ui, it says it’s on.
Naturally I tried turning it off and then on again. Which usually works but now the mycloud says there is a “connection failure”
How do I fix this, turning it on and off obviously doesn’t work. A reboot of the mycloud perhaps ?
Please help me out. This is the final hurdle.

Awaiting your answers and help,

WD has a blackout of their server.

However, connecting a system with such an old and not upgraded Linux kernel to the WWW is very high risk!