Seagate External harddisk drive

I can’t enter the files on MyStorage which is stored on my Seagate External harddisk drive. I can only see NAME-PC:NAME. so its like i can’t enter the folder. It say there is no storage on it, even though i can see the files when the harddisk i connected to my PC. I saw another guy had the very same problem. The suggestion to him was that he updated the firmware. I have already done that with the same unsolved problem. So do i buy another external harddrive? or is there any more help i can get?

If you are trying to access the drive through the network, make sure that the drive is share on the network

Check the link below for more detailed on sharing a network folder

How to share a folder in Windows that can be viewed with the WD TV Live, Live Streaming, Live Hub, or Live Plus